Equality and Accessibility Policy

Last Updated: 04 March 2025

At Your Space, we are committed to promoting equality, diversity, and inclusion within all aspects of our business operations, services, and interactions. We aim to create an environment where all individuals are treated with respect and dignity, regardless of their race, gender, sexual orientation, age, disability, religion, or any other protected characteristic under applicable law. This policy outlines our commitment to equality and the steps we take to ensure that our services are accessible to everyone.

1. Equality Policy

Your Space is committed to ensuring that:

• No Discrimination: We provide an inclusive and welcoming environment where no individual or group is discriminated against or treated unfairly. We do not tolerate discrimination, harassment, or victimization based on any characteristic, including but not limited to age, gender, disability, sexual orientation, race, religion, or socio-economic status.

• Fair Treatment: We will ensure that all individuals have equal access to opportunities in employment, training, and service provision. We strive to treat all clients and employees with fairness and respect.

• Diversity and Inclusion: We embrace diversity and aim to create an environment where diverse perspectives are valued. We believe that diverse teams and perspectives foster creativity and innovation, which in turn enhances the service we provide.

• Positive Action: We are committed to taking proactive steps to eliminate barriers that may prevent individuals from participating fully in our services or within our business. We will regularly assess and review our practices to ensure they align with our commitment to equality and inclusion.

2. Accessibility Statement

We are committed to ensuring that our Website and services are accessible to all users, including people with disabilities. Our goal is to provide an accessible experience for everyone, regardless of the device or technology they use to access our content.

a. Website Accessibility

We aim to meet the accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, as well as relevant UK accessibility laws, including the Equality Act 2010. We are continually working to improve the accessibility of our Website to ensure that it is usable by as many people as possible.

The Website your-space.org includes several features designed to improve accessibility, such as:

• Keyboard Navigation: All interactive elements on the Website can be accessed and used via keyboard shortcuts, which ensures that users who cannot use a mouse can still navigate the site effectively.
• Text Alternatives: We provide alt text for all images and multimedia content on the Website, ensuring that users with screen readers can access essential information.
• Color Contrast: We ensure that there is adequate contrast between text and background colors to assist users with visual impairments.
• Mobile Responsiveness: The Website is fully optimized for mobile and tablet devices, ensuring a consistent user experience across all screen sizes.
• Font Customization: We allow users to adjust text size and line spacing for better readability.

b. How We Are Improving Accessibility

While we strive to make the Website as accessible as possible, we recognize that some areas may still require improvements. To enhance accessibility, we are actively working on the following:

• Regular audits and assessments of the Website’s accessibility.
• Continuous updates and improvements to our design, content, and user experience based on user feedback.
• Providing alternative formats of content upon request (e.g., audio versions, large text, etc.).

c. Feedback on Accessibility

We are committed to ensuring that everyone can access and use our services. If you have any issues accessing our Website or require any assistance, please let us know. We value your feedback and are happy to provide alternative formats for content or support with navigating the site.

To provide feedback or request assistance, please contact us:

Your Space
[Your Space Address]
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Reasonable Adjustments for Services

We will make reasonable adjustments to ensure that our services are accessible to all, including those with disabilities. If you require additional support, such as adjustments to our coaching, training, or consultancy services to meet your specific needs, please do not hesitate to contact us.

We aim to provide flexible and inclusive services tailored to the needs of every individual, ensuring that no one is excluded from participating in or benefiting from what we offer.

4. Our Commitment to Continuous Improvement

At Your Space, we are committed to creating a culture that values equality and accessibility. We will continually monitor our practices, services, and digital content to ensure that they meet the highest standards of equality and accessibility. We are committed to making ongoing improvements based on feedback, legal requirements, and technological advancements.

Note: This Equality and Accessibility Policy is intended to align with best practices in diversity and inclusion, as well as compliance with UK laws such as the Equality Act 2010 and web accessibility guidelines. If you have specific requirements or need further information, please get in touch with us using the contact details provided.

Privacy Policy (GDPR Compliance)

Last Updated: [Date]

Your Space ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website [website URL] ("the Website") and our services.

This Privacy Policy is in compliance with the UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018. Please read the following carefully to understand how we use your personal data.

1. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, postal address.

• Account Information: Username, password, billing information (if applicable).

• Technical Data: IP address, browser type, device type, location data, and other information about your device or browsing activity (via cookies).

• Usage Data: Information about how you use our website, including pages visited, time spent on the site, and interactions with the services.

• Other Data: Any other information you voluntarily provide us (e.g., feedback, surveys).

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide services: To deliver the services you requested, process transactions, and communicate with you about those services.

• To improve our services: To analyse user behaviour, improve the user experience, and enhance our website’s functionality.

• Marketing: To send promotional emails or newsletters (with your consent).

• Legal Compliance: To comply with legal obligations (e.g., tax, legal claims, and fraud prevention).

• To communicate with you: Responding to your inquiries, providing customer support, and notifying you of any changes to our services or policies.

3. Legal Basis for Processing Your Data

We rely on the following legal bases for processing your personal data:

• Consent: Where we have your explicit consent (e.g., for marketing communications).

• Contractual Necessity: Where processing is necessary to perform a contract with you (e.g., providing our services).

• Legal Obligation: To comply with legal obligations (e.g., tax laws).

• Legitimate Interests: Where it is in our legitimate interests to process your data (e.g., improving our website).

4. How We Store Your Information

We implement appropriate technical and organisational measures to protect your personal data. Your data will be stored securely on our servers or with trusted third-party providers. We retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your data with trusted third parties for the following reasons:

• Service Providers: We may share your data with companies that provide services on our behalf (e.g., payment processors, email providers, and web hosting).

• Legal Requirements: We may disclose your personal data to comply with legal obligations, protect our rights, or in the event of a legal claim.

• Business Transfers: In the case of a merger, acquisition, or sale of assets, your personal data may be transferred.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

• Essential Cookies: Necessary for the operation of the website.

• Analytical Cookies: To help us analyse website traffic and usage.

• Marketing Cookies: Used to track user activity and serve relevant advertisements.

You can manage your cookie preferences through your browser settings or by using the cookie consent management tool on our website.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request correction of inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data under certain circumstances.

• Right to Restriction of Processing: You can request a restriction on the processing of your data.

• Right to Data Portability: You can request to receive your data in a structured, commonly used format.

• Right to Object: You can object to the processing of your personal data for specific purposes (e.g., direct marketing).

• Right to Withdraw Consent: You can withdraw consent at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us at [email address].

8. International Data Transfers

If we transfer your personal data outside of the UK or EEA (European Economic Area), we ensure that appropriate safeguards are in place to protect your data in compliance with data protection laws.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at:

Your Space
Leeds
This email address is being protected from spambots. You need JavaScript enabled to view it.

Typography

Last Updated: 04 March 2025

At Your Space, we are committed to ensuring that our website and all digital content are accessible to as many people as possible. This document outlines the font colors and styles that we recommend using to meet accessibility standards and ensure readability for all users, in line with our Equality and Accessibility Policy.

### 1. Font Colors for Different Backgrounds

For our website, we use three primary background colors: white, orange, and black. The following recommendations ensure high contrast between text and background, which is essential for accessibility, especially for users with visual impairments.

#### a. White Background:
- **Text Color**:
- **Black (#000000)**: This offers the highest contrast and is ideal for readability.
- **Dark Grey (#333333)**: A softer option while maintaining excellent contrast.
- **Link Color**:
- **Blue (#1E90FF)**: A medium to dark blue provides strong contrast and is familiar to users as a hyperlink.

#### b. Orange Background:
- **Text Color**:
- **White (#FFFFFF)**: Provides high contrast against orange and ensures readability.
- **Dark Grey (#333333)**: Works well with medium and darker shades of orange.
- **Black (#000000)**: Suitable for dark orange backgrounds but less readable than white or grey.
- **Link Color**:
- **White (#FFFFFF)**: A good choice for links to stand out on an orange background.
- **Blue (#1E90FF)**: Offers a good contrast and works well for hyperlinks.

#### c. Black Background:
- **Text Color**:
- **White (#FFFFFF)**: Offers excellent contrast and readability.
- **Light Grey (#D3D3D3)**: A softer, more comfortable text color while still being highly readable.
- **Link Color**:
- **Light Blue (#ADD8E6)**: A light blue stands out clearly against black and is widely used for links.
- **White (#FFFFFF)**: White links are a consistent and readable option against a black background.

### 2. Accessibility Guidelines for Text Contrast

To meet the **Web Content Accessibility Guidelines (WCAG) 2.1**, it is important to ensure the following contrast ratios:

- **For Body Text**: The contrast ratio between text and its background should be at least **4.5:1** for normal text and **3:1** for large text (18px or 14px bold).
- **For Links and Buttons**: The contrast ratio should be at least **4.5:1** against the background for all interactive elements such as links and buttons.

Use tools like the **WebAIM Contrast Checker** to ensure the contrast ratios are met.

### 3. Font Styles

In addition to color contrast, font style plays a significant role in accessibility. Here are some general guidelines for font styles:

- **Font Type**: Use sans-serif fonts such as Arial, Helvetica, or Open Sans for improved readability, as they are easier to read on screens.
- **Font Size**:
- For body text, use at least **16px** to ensure legibility.
- For headings, use larger sizes, such as **24px** for main headings (H1) and **18px** for subheadings (H2 and H3).
- **Line Spacing**: Ensure that the line height is at least **1.5 times** the font size for body text. This improves readability and makes text less dense.
- **Font Weight**: Use **regular** or **medium** weights for body text. Avoid using overly bold text in large paragraphs, as it can reduce readability. Bold text is best used for headings or emphasis.
- **Text Alignment**: Align text to the left (left-aligned text) for readability, as this is the most accessible format for most users.
- **Avoid Underlining Text**: Do not underline text unless it is a hyperlink. Underlined text can confuse users with visual impairments, who might mistake it for a link.


By using these colour and font style guidelines, we ensure that our website meets accessibility standards and provides a clear and readable experience for all users, including those with visual impairments.

Terms and Conditions

Last Updated: 04 March 2025

These Terms and Conditions (“Terms”) govern the use of the Your Space website located at your-space.org (“the Website”) and the services provided by Your Space (“we,” “us,” or “our”). By accessing or using the Website and our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you should refrain from using the Website.

1. Introduction

These Terms and Conditions govern the use of the Your Space website and services. By accessing this site, you agree to comply with these terms. If you do not agree with any part of these Terms, please stop using the Website immediately.

2. Services Provided

Your Space offers coaching, training, and consultancy services. All services are subject to availability. We reserve the right to modify or discontinue services at any time, with or without notice.

3. User Obligations

You agree to:

• Use the Website lawfully and not engage in any harmful, illegal, or fraudulent activities.

• Ensure that all information you provide to us is accurate, complete, and not misleading.

• Not attempt to access or interfere with areas of the Website where you do not have authorization.

• Refrain from uploading any harmful content (e.g., viruses or malware) to the Website.

4. Payment & Cancellations

• Payments: Payments for services must be made in advance unless otherwise agreed upon between us and you. We accept payments via BACS.

• Cancellations: If you wish to cancel a service, a notice period of [Insert Notice Period] is required to receive a full refund. Late cancellations may be subject to a cancellation fee, and refunds may be denied.

• We reserve the right to update or change the payment terms at any time.

5. Liability & Disclaimers

• Coaching Services: Our coaching services do not constitute medical, legal, or financial advice. You acknowledge and agree that any advice provided by Your Space is not intended as a substitute for professional advice in those areas.

• Limitation of Liability: To the fullest extent permitted by law, we are not liable for any indirect, consequential, or incidental losses or damages that arise from the use of our services or Website, including but not limited to loss of profits, data, or business opportunities.

• Force Majeure: We will not be held responsible for any delay or failure in performance due to circumstances beyond our control, including but not limited to acts of God, strikes, or technical failures.

6. Intellectual Property Rights

All content, materials, and services provided on the Website are owned by or licensed to Your Space and are protected by intellectual property laws. You agree not to copy, distribute, or create derivative works from any content on the Website without our prior written consent.

7. Privacy & Data Protection

We are committed to protecting your personal information and handling it in accordance with the Privacy Policy. By using the Website, you consent to the collection and use of your data as outlined in our Privacy Policy.

8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites. You access these sites at your own risk.

9. Amendments to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. By continuing to use the Website after any changes, you agree to be bound by the updated Terms.

10. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Your Space
74 Priesthorpe road,
Farsley,
Pudsey,
LS28 5JX
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

12. General Provisions

• If any provision of these Terms is found to be invalid or unenforceable, the remainder of the Terms will remain in full effect.

• These Terms constitute the entire agreement between you and Your Space regarding your use of the Website and Services.